Privacy policy
Privacy Policy
For a Shopify Jewelry Store Serving U.S. Customers
Last Updated: October 1, 2026
This Privacy Policy explains how Momi Mochi Limited, operating as Momi Mochi at www.momimochi.com, collects, uses, and discloses personal information when you browse our Shopify jewelry store, purchase products, or contact us.
This policy provides notice of our practices. Where consent is required, we obtain it separately; visiting our website does not by itself constitute consent to every use of personal information.
1. Information We Collect
We may collect the following categories of personal information:
Information you provide directly to us
· Name
· Email address
· Phone number
· Shipping and billing address
· Order details, including jewelry selections, sizes, and purchase history
We do not collect optional personalization or gift information.
· Account registration information
· Customer service messages
· Product reviews, feedback, or other content you submit
Payment information
When you place an order, your payment information is processed by our payment service providers. We do not directly store your full credit card number or full payment credentials.
Information collected automatically
When you visit our website, we may automatically collect certain information, including:
· IP address
· Browser type
· Device information
· Pages viewed
· Referring website
· Time and date of visit
· Shopping behavior, such as products viewed, added to cart, or purchased
· Cookies, pixels, and similar tracking technologies
Information from third parties
We may receive information from the service providers described in Section 4 in connection with payment processing, shipping, marketing, and submitted forms.
2. How We Use Your Information
We use your personal information for the following purposes:
· To process and fulfill your orders
· To arrange shipping and delivery
· To provide customer support
· To send order confirmations, shipping updates, and service-related messages
· To improve our website, products, and customer experience
· To personalize your shopping experience
· To send marketing emails, promotions, or updates, if you have subscribed or where permitted by law
· To prevent fraud, unauthorized transactions, and security risks
· To comply with legal, tax, accounting, and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to support website functions and remember your preferences.
You can control cookies through your browser settings. However, disabling cookies may affect certain website functions, such as cart, checkout, account login, and personalized recommendations.
4. How We Share Your Information
We use the following providers and tools to operate our store:
· WorldFirst: payment processing.
· Yanwen Logistics: shipping and logistics.
· Shopify: store hosting, checkout, security, and related services.
Shopify may also process information under its own privacy policy for certain services: https://www.shopify.com/legal/privacy/consumers. Shopify privacy choices are available at https://privacy.shopify.com/.
· Messaging: marketing services.
· Forms: collecting names and email addresses submitted through forms.
We may disclose information to professional advisors, such as accountants, lawyers, and auditors, as necessary.
We may disclose information to government authorities or legal parties when required by law.
We do not sell personal information, share it for cross-context behavioral advertising, or use it for targeted advertising.
5. Email and Marketing Communications
We send marketing emails where you have opted in or as otherwise permitted by applicable law. Providing an email for an order does not itself establish consent where opt-in consent is required.
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Even if you opt out of marketing communications, we may still send you non-marketing messages, such as order confirmations, shipping updates, account notices, or customer service responses.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We keep order, account, support, marketing, and analytics data, where collected, for as long as necessary for the purposes described in this policy. We retain records necessary for tax, accounting, disputes, and fraud prevention, and delete or de-identify other data when no longer required.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal information.
8. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
· Request access to the personal information we collect about you
· Request correction of inaccurate personal information
· Request deletion of your personal information
· Request information about how we use and disclose your personal information
· Opt out of the sale, sharing, or use of your personal information for targeted advertising
· Limit the use and disclosure of sensitive personal information, where applicable
· Not be discriminated against for exercising your privacy rights
To exercise your rights, please contact us using the information listed in the “Contact Us” section below.
We may verify identity for requests where required, using information proportionate to the request. We do not require account creation to exercise rights. Authorized agents may submit requests subject to applicable verification rules. Where available, you may appeal a denied request by contacting momimochi.offical@gmail.com with “Privacy Appeal” in the subject. We respond within applicable legal deadlines.
9. California Privacy Rights
If you are a California resident and the CCPA applies to our processing, you have the applicable rights described below. Other state privacy rights apply where legally required.
We are a new store and, as of October 1, 2026, have not collected any personal information. Accordingly, we have no categories of personal information collected during the past 12 months to report.
The purposes for which personal information is used are described in Section 2.
We may disclose personal information to service providers, contractors, and business partners that help us operate our website and provide our services.
We have no personal information disclosures to report for the past 12 months. We do not knowingly sell or share the personal information of consumers under 16 without the authorization required by applicable law.
California residents may request to know, access, correct, delete, or opt out of certain uses of their personal information.
To exercise these rights, please contact us at:
Email: momimochi.offical@gmail.com
Address: Hong Kong, China
10. Do Not Track and Global Privacy Control
Some browsers offer “Do Not Track” signals. Our website may not respond to all Do Not Track signals.
Where required by applicable law, we will recognize legally required opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
12. Third-Party Links
Our website may contain links to third-party websites, apps, or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
13. International Visitors
Our store serves U.S. customers and is operated from Nanhai District, Foshan, Guangdong, China. Personal information may be processed in Nanhai District, Foshan, Guangdong, China. We apply safeguards required by applicable law for relevant transfers.
For questions about overseas processing and applicable safeguards, contact momimochi.offical@gmail.com.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We post the revised policy with an updated date and provide additional notice or request consent when required by law. An update does not automatically authorize materially different uses of previously collected information.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Momi Mochi
Email: momimochi.offical@gmail.com
Address: Hong Kong, China
Website: www.momimochi.com